Home » FAQ
Do you have questions? Auntie Snorkel has answers for the most frequently asked questions.
Yes, the beaches across the street from Auntie Snorkel, Kamaole 1, 2, and 3 have lifeguard stations.
Yes. South Maui Beaches are wonderful spots to ride fun shore waves on a Boogie Board. Big or small, boogie boarding is a fun family beach rental item!
Yes, Auntie Snorkel is across the street from the most popular spot on Maui to SUP! Come rent a board and cross the street to the best local SUP spot.
Yes. Parking is free at the Lahaina Cannery Mall.
Yes. Parking is free at the Rainbow Mall.
Absolutely! In fact, we highly recommend snorkeling from our location! We may be biased but we think it is one of the best reefs on the island to see lots of Hawaiian Green Sea Turtles!
Yes. 1/2 mile north is South Maui’s year-round break at Cove Park!
Automatic! All Auntie Snorkel guests are treated with exceptional attention and care. We pride ourselves on spreading unconditional Aloha to every customer, every time!
Yes, but we require a credit card for rentals, but you can pay with cash.
We offer no-hassle full refunds with no fees for all rentals reserved through our website, at the shop in person, or over the phone. Once you have picked up your rental equipment from our shop we generally only offer a shop credit for returns unless there are special circumstances.
We offer no-hassle full refunds for all island activity reservations booked through our website, at the shop, or over the phone 48 hours before the activity is to begin. Once we are within 48 hours of the activity start time we must follow the activity provider’s return policy. They typically require 48 hours’ notice for refunds.
Auntie Snorkel is across the street from Kamaole Beach I. From Kamaole Beach I or II you can explore the spectacular reef that separates the two beaches.
South Maui Store in Kihei: 7 Days A Week from 7:30 am to 5:00 pm. Except for major holidays.
West Maui Store in Lahaina: 7 Days A Week from 8:00 am to 5:00 pm. Except for major holidays.
You can text or call us at (808) 298-3021.
Auntie Snorkel Southside is located in front of the Rainbow Mall at the following address: 2439 S Kihei Rd #101a, Kihei, Maui, Hawaii 96753.
Auntie Snorkel Westside is located in front of the Lahaina Cannery Mail at the following address: 335 Keawe St #218, Lahaina, Maui, Hawaii 96761.
South Maui beaches are teeming with Hawaiian Green Sea Turtles! Come rent snorkel gear and begin in the calm water across the street and swim around the lava outcroppings to find turtles.
Yes. We will appropriately size our custom-sized fins to your feet when you arrive.
If you need to exchange the rental gear for a new size just bring it in and we will swap it out!
On weekly rentals after 6 p.m. You must have a safe place to store the boards overnight.
We typically do not deliver snorkel gear. We recommend everyone get fitted in the store.
Under special circumstances, we have a place where you can drop off snorkel gear after hours. No, Go Pro’s or SUP’s offered for late drop-off.
Yes. All of your snorkel gear rentals will include a bottle of defog. We also sell Defog solution.
Yes. We rent Go Pro Hero 5. The rental comes with a floating waterproof housing, a charging cord, and a 16G micro sd card.
Yes. We rent snorkeling equipment for kids and youth. We will size everyone appropriately in the store.
Yes. That is our specialty!! We guarantee the lowest prices on all the island activities. Give us a chance to beat any of your quotes! We also beat our competitor’s pricing!
Yes! As a licensed activity broker, we offer all island activities. Check out our website for a sampling of our favorite Maui activities. But If you have a favorite you don’t see listed on our site, give us a call and we can book it for you.
Yes! We have many great island dining coupons for FREE! Come by and grab some! 😉
Yes. We do have maps highlighting all the great snorkel spots on the island and much more!
Of course! Like we always say, our expert information is free 😉
We do not offer snorkel lessons but we can help you book one.
We sell all the awesome island vendors that offer surf lessons! We would be happy to book the most suitable lesson for you.
Automatic! Give us a call to find out for yourself!
We are an activity broker. We will book jet ski tickets for you. Give us a call and we can reserve your spot. Jet Ski rentals are on Ka’anapali Beach.
Absolutely! We book all the island activities. There are so many activities that we could not fit them all on our site. Call us to book! 808-298-3021.
We do have busier rental hours between 7:45a-noon. We do recommend if you have an activity question to come in the afternoon when we have more time to talk to you and find out what your options look like. Or book them online or call our activity specialist number @ 808-298-3021.
Yes, we do sell snorkels and masks however we recommend renting them unless you are a frequent user.
Yes. We sell a variety of specialty masks. Our masks feature high-grade silicone skirts, tinted or clear tempered glass, and silicone adjustable straps. We also sell dry snorkels, fins, defog, and other related gear. Our prices are the best on Maui for retail gear.
Yes. The State of Hawaii has recently passed a law to support the ban of Oxybenzone and other harmful chemicals found in sunscreens from further damaging the coral reefs of Hawaii. Of course, we fully support this ban at Auntie Snorkel. Therefore, we have a variety of natural and organic products to protect both your skin and the coral reef’s ability to reproduce helping to keep our shoreline ecosystem healthy for generations.
Yes. We sell a variety of Adult, Junior, and child swim goggles.
Yes. We have a selection of colorful underwater phone cases.
Click the maps below for our favorite snorkeling spots in South Maui:
Click the above map for Google directions to our favorite snorkel spots near Kihei, Wailea and Makena.
Click the maps below for our favorite snorkeling spots in West Maui:
Click the above map for Google directions to our favorite snorkel spots near Lahaina, Kaanapali, and Napili.
Auntie Snorkel - Southside2439 S Kihei Rd #101aKihei, Maui, Hawaii 96753
Send us a message
Monday: 7:30 am - 5:00 pm
Tuesday: 7:30 am - 5:00 pm
Wednesday: 7:30 am - 5:00 pm
Thursday: 7:30 am - 5:00 pm
Friday: 7:30 am - 5:00 pm
Saturday: 7:30 am - 5:00 pm
Sunday: 7:30 am - 5:00 pm
Auntie Snorkel - Westside335 Keawe St #218Lahaina, Maui, Hawaii 96761
Monday: 8:00 am - 5:00 pm
Tuesday: 8:00 am - 5:00 pm
Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 5:00 pm
Friday: 8:00 am - 5:00 pm
Saturday: 8:00 am - 5:00 pm
Sunday: 8:00 am - 5:00 pm
Accepts Debit Cards: YesAccepts Credit Cards: YesCar Parking: Parking Lot & Street
Bike Parking: Yes
Wheelchair Accessible: YesKid-Friendly: YesOffers Military Discount: Yes
Auntie Snorkel is rated 5-Stars on both Yelp™ and TripAdvisor™