Auntie Snorkel Reviews

Read the Auntie Snorkel customer reviews below to see why Maui locals and tourists totally love both of our beach rental shops in Kihei and Lahaina!

Kate E.
Kate E.
1713121861
Friendly and knowledgeable staff really care about your experience and make the whole process easy and fun. Our personal snorkel concierge!
Courtney G.
Courtney G.
1713043603
great rental spot! amazing staff, Sarah helped me out even though they were closing up shop! would definitely use again!!
Gloria M.
Gloria M.
1713039265
Sarah was friendly and very help. Provided us with information on other activities to do during our stay. Use the online feature, pick up... and drop off was painless and fast!read more
Cindy B.
Cindy B.
1713033557
Captain Callie was great to work with. She made things so easy at pick up and again at drop off. We loved the card that showed what all the... fish were. That was a nice touch🤩read more
Debbie B.
Debbie B.
1712981676
All the staff at Auntie Snorkel are amazing. We rented snorkel gear for two weeks. They were so patient with me with ALL my questions about... things around Maui. Booking any excursion with them is the way to go. They deserve success because of their customer service and wealth of knowledge.read more
Dandelion I.
Dandelion I.
1712967316
Highly recommend Auntie Snorkel! We had just landed in Maui and came across Auntie Snorkel on a walk-by. We were greeted by Mark, great... guy, awesome personality! He recommended all his favorite snorkel spots on the west side island and gave us a great multi-day snorkel rental deal. We had a blast checking out all the spots and seeing many ancient turtles, stunning, wild-looking fish, and beautiful beds of coral!We then talked to Burton, also a great guy, who helped us book a luau experience last minute. We sincerely appreciated it! And we had a great time at the luau.Finally we dropped off our snorkel gear with ease on our dash to the airport to a radiant woman, whose name i didn’t catch, I apologize, and her cute poodle pup.Everyone at Auntie snorkel had such happy dispositions and were so helpful! We appreciate you! Thank you , thank you!-Dani & HunterPs. We didnt get many photos because we were fully in the present, but Honolula bay was a blast 🙂read more
Brian M.
Brian M.
1712953433
Highly recommend renting from these guys, great service from “Captain Kali” 🙂
Dandelion I.
Dandelion I.
1712942263
Highly recommend Auntie Snorkel! We had just landed in Maui and came across Auntie Snorkel on a walk-by. We were greeted by Mark, great... guy, awesome...read more
Anh D.
Anh D.
1712933237
Scott took care of us when we visited in February. He was warm, fun, attentive, and remembered our names when we walked through the door to... return the rentals. They were offering 3 boogie board rentals for the price of 2, and we could switch them out if we wanted a different size or style. This was our second time renting from Auntie Snorkel, and we will rent again when we're back in Maui.read more
Darline F.
Darline F.
1712863358
Walked in and out in 5 minutes with 3 chairs and an umbrella. Excellent customer service.
Jim S.
Jim S.
1712861861
These guys are great! Laid back but knowledgeable. Dave? Yup.
Sara F
Sara F
1712777308
Super knowledgeable and helpful with reasonable prices we will definitely be back!
Jane F.
Jane F.
1712774337
Rented skim boards and Scott was so helpful and friendly with great tips for beaches and even set up my waterproof phone case. He offered... to help us book snorkelling and activities. Highly recommend!read more
Nicole G.
Nicole G.
1712723423
Scott made the rental process fun! Thanks so much for your time and energy.
Tom M.
Tom M.
1712710412
We rented snorkel gear and floatation equipment for our week-long vacation. The equipment was great, but the staff was fantastic. They told... us about great snorkeling spots around the island, including parking directions. They also recommended done great food spots.read more
Chris W.
Chris W.
1712699305
The Captain was fantastic! She helped us get our wetsuits and was the best investment we made all week. We stayed in the ocean and... snorkeled for longer periods being nice and cozy. We even got stopped on the beach and asked how we got those and we pointed them right to Auntie Snorkel! Highly recommend!read more
Erin O.
Erin O.
1712693321
We rented beach chairs, umbrella & boogie board. All were in pristine condition. The customer service was amazing and Jean was so great-... she also helped us arrange a helicopter tour which was the highlight of our trip. Wouldn’t hesitate to use them over and over again. Highly recommend!read more
Jennifer S.
Jennifer S.
1712677840
I got a life jacket for my son. There were not many locations that would rent a life jacket. This place was reasonably priced and near... our location.read more
Kevin H.
Kevin H.
1712626782
Great knowledgeable staff. If we go again, we will rent from these kind folks.
Shelley S.
Shelley S.
1712547964
We love Auntie's and we love that it's local, small family owned shop. Everyone we encountered is so nice! We rented two beach chairs, a... wagon and a skim board. Also rented SUP boards for the morning one day. The staff is really chill and happy to help.read more
Aubrie C.
Aubrie C.
1712537876
Incredible service, fantastic recommendation, Burton went above and beyond. We will tell our friends, family, and all who will listen.
Yuliya H.
Yuliya H.
1712526361
Great shop! Burton was extremely helpful not just in helping us pick out the right equipment for our kids, but also giving us great... recommendations on various activities and places to eat around the island. Very friendly and knowledgeable. Forget the expensive resort rentals and head over to Auntie snorkel!read more
Barbara P.
Barbara P.
1712520594
We rented all we needed from Auntie Snorkel—all the equipment was in excellent condition (snorkel gear, chairs and umbrella). Their website... is also super helpful with daily updates about the various beaches and snorkelling. Excellent customer service overall.read more
Cathy W.
Cathy W.
1712515584
Big Wave Dave was very helpful and the boogie boards and skim board we rented were in good condition. Reasonable price for a lot of fun!
Natalia L.
Natalia L.
1712457439
Sarah was very helpful in helping us pick the right equipment. In a large wave, one of the body boards snapped and the staff was very... prompt to assist us over the phone and replacing the broken piece.read more
Samantha S.
Samantha S.
1712445916
great experience at this place. callie gave us good pointers on the best time to go stand up paddle boarding in maui. great customer... service 🫶read more
Danielle P.
Danielle P.
1712438215
Rented 2 boogie boards. Great service by Sarah and easy quick return! Great option for any rental needs!
Donna B.
Donna B.
1712437986
So easy and convenient. The staff at both shops were lovely!
Carla P.
Carla P.
1712437012
Dave was a great help. Enjoyed our gear all week. Worked perfectly.
Finn T.
Finn T.
1712436405
Was helped by Scotty, very helpful excellent value
Marcos S.
Marcos S.
1712430452
Super easy rentals, decent equipment, nice people. Cheaper than snorkel bob's the boot.
Laurell L.
Laurell L.
1712428592
They were great! So helpful, we got everything we needed and more. They provided us with a map of different snorkle spots, really taking... the time to make sure we had everything we needed!read more
Nancy F.
Nancy F.
1712427389
Get place to get rentals! Captain Kalli was amazing!The process was simple and easy. Ordered online and pick up in store!
Brian M.
Brian M.
1712388916
Dave did an amazing job. His ability to connect with customers and entertain while simultaneously dispensing valuable intel…..GIVE THIS GUY... A RAISE!!!!read more
J W.
J W.
1712380129
AUNTIE SNORKEL is THE BEST!!!!!Super Special Thanks to Mr. B in Lahaina for his amazing customer service. See story below.We entered In... Search of a rental CAMERA, but we left with a Go Pro And a Hula Girl (HG). Our HG was sooo wonderful, that we returned with friends who also left with their own HG. Then we made arrangements to have a few more HG’s flown to Maryland. See the picture below where our Auntie Snorkel HGs are dancing circles around the other HG … who was not trained by Auntie.read more
Brandon M.
Brandon M.
1712363744
Burton and the team made the rental super easy. Thanks again, you all were so awesome
Kate M.
Kate M.
1712355260
Sarah was terrific. So helpful and friendly. Great recommendations for boogie board beaches and snorkel beaches. All the staff were great.... Very good quality boogie board rental. Great price. We would recommend to all our friends and come back again.read more
nikol B.
nikol B.
1712349916
Absolutely the best! Burton was great and recommended to us so many amazing places to go! Top notch! Rent here !
Wade S.
Wade S.
1712347725
We rented surf boards and snorkel gear. The Captain did a fantastic job of helping us know where to go for snorkeling and loading the... boards onto our vehicle.read more
Josh D.
Josh D.
1712117870
Outstanding customer service!Scott helped us at Auntie Snorkel. He was awesome — super helpful and super chill.Five stars, fins down!... 🤙read more
Ben M.
Ben M.
1712100287
The whole process is so easy and the quality of service is amazing. They not only have snorkel and boogie board gear, but also volleyball’s... and chairs and other things to help you enjoy your beach timeread more
Allyson W.
Allyson W.
1712029268
Dave was super helpful setting us up. And we love their beach guide (on the website). It's an amazing resource.
Anthony C.
Anthony C.
1712000879
Very friendly, reasonable prices and convenient for Lahaina/Kaanapali stays. Would use them again!
Jeff C.
Jeff C.
1711937656
Great prices and service….highly recommend!! Rented some float belts for a day of snorkeling…quick and easy.
Josh S.
Josh S.
1711930075
Super reasonable prices, friendly & helpful staff. If we make it back to Maui someday, we will definitely rent from Auntie Sandie’s again!!
Michael D.
Michael D.
1711916996
I highly recommend renting any beach gear from Auntie. We rented beach chairs, umbrella and wet suits from the Lahaina location. All the... gear was new or nearly new and a great value. Burton was extremely helpful and knowledgeable about the island.read more
william W.
william W.
1711195893
We have been coming to Maui for many years and have always stayed in Kihei. Auntie Snorkel is our go to spot to rent all or beach and water... gear! Cali and...read more
Colleen D.
Colleen D.
1710984808
Auntie Snorkel is the best! They have a great shop, so much equipment, and everything you will need! They are really cool, nice and also... very helpful. We had a great experience renting from them.read more
Kipp B.
Kipp B.
1709041782
Very friendly staff. Have all the supplies you need. Prices are very reasonable. We also set up a Whale Watch and Dinner Cruise through... them from their suggestions. Overall great to deal with.read more
Dawn W.
Dawn W.
1708539271
We rented some beach umbrellas, floaters, and a cooler from this place and received awesome service! Highly recommend and we’ll definitely... rent from them next year!read more
James B.
James B.
1708484216
What a great experience! Jean helped our family pick out good boards and then pointed us to a great spot for an incredible day of surfing.... Very reasonably priced, too -- full day rental was less than one hour at many other shops. Can't recommend this spot highly enough -- great vibe, super helpful and kind. Would go back in a heartbeat!read more
Marissa R.
Marissa R.
1708288461
Burton was amazing! Great customer service, communication, and so friendly!
Scott A.
Scott A.
1708228389
Easy rental of chairs and umbrella. Tommy Bahama. Chairs are light and durable with straps to put on your back. Umbrella is also... light and durable in light 15ish mph wind. Made our trip better!!read more
RAJ V.
RAJ V.
1708211788
Great place. In and out fast. Great rental prices. Very nice people. Callen was very informative and helped me with equipment . Will come... here first day of my next tripread more
Jeremiah R.
Jeremiah R.
1708200727
Scott was great! Surfboard worked well.
Scott J.
Scott J.
1708190099
We are still here! Come see us, please!❤️
gareth
gareth
1708152199
Rented an awesome paddleboard & surfboard - and Burton was super friendly and so helpful! Would definitely recommend:)
Ashley J.
Ashley J.
1708136127
Auntie Snorkel is always my go to spot for beach gear as well as booking adventures. I like that there are two locations. Whether I am in... Kihei or Lahaina, this place has everything I need in prime locations. I am always pleased with the quality and cleanliness of the gear. I usually rent their paddle boards and beach chairs, but I recently rented snorkeling gear for the whole fam. The staff was great sizing up my two kiddos with the correct gear and also giving a rundown of water safety tips and great locations to snorkel. No matter who is working, the staff is always so helpful and really knowledgeable. One thing I love about Auntie Snorkel is that it is family owned. I love supporting small businesses any chance I get. If you are in Maui in need or any beach or water rentals, Auntie Snorkel is your place!read more
Joe G.
Joe G.
1707784315
Jean, was absolutely fantastic! Warm wonderful and exactly who you want to talk to when it comes to want to figure out where is best to... take your standup paddleboard or if you need any other equipment.This was the best price I could find anywhere around LahainaThey will even deliver your board for you for free if you rent it for a week.Our experience was so perfect with where Gene sent us that we had a whale go directly underneath us and surface within 5 feet! Absolutely thrilling and a life-changing event!Also, had an opportunity to text with the owner, Mark Noble… What a nice man he is to text with. He was available to text early and let us know. It was a great day for snorkeling, and his shop was a perfect place to go for it!read more
Olivia H.
Olivia H.
1707503908
Burt was awesome. Gave us tons of great information!
Lindsey
Lindsey
1707447625
Great experience! Both the owner and Burton were super helpful!
Janet G.
Janet G.
1707438178
Burton was very helpful and we enjoyed our rental of boogie boards and snorkeling sets. Mahalo!
Trina B.
Trina B.
1707373346
The staff were all extremely helpful and friendly! We pre-ordered online wetsuits and when we got there to pick them up they helped us get... the right size and recommended different fits for comfort! Overall, great price for the value and quality and a great experience.read more
Matthew F.
Matthew F.
1706912269
Great customer service very helpful! And very knowledgeable
Brittney
Brittney
1706470041
Burton was very helpful and the rental experience was easy and overall great! The gear was also top notch, thanks again Auntie Snorkel!
Frank S.
Frank S.
1706068412
Jean was awesome. Gave great advice on boogie board rental. Relaxed and helpful.
Ryan W
Ryan W
1705700073
Cheap and easy chair/umbrella rental. $6 per piece for one day rental.
Olivia S.
Olivia S.
1705623284
Super easy rental! Burton was excellent and gave great service. We rented binoculars and they were great quality.
Dax O.
Dax O.
1705558846
I recently visited Jean's snorkel gear shop, and I was thoroughly impressed. The selection of gear is fantastic, and the staff is... incredibly friendly. Mark is the man! Jean was fantastic! It's a must-visit for anyone looking for quality snorkeling equipment and a welcoming atmosphere.read more
Reuben L.
Reuben L.
1705334746
Super friendly and helpful, definitely will come here for all my rentals in the future 🤙🏼
Whitney N.
Whitney N.
1704581257
We had a great experience renting equipment with Auntie Snorkel. Appreciate the tips and suggestions from Mark and Burton. Online orders... make it quick and easy- much better pricing than renting at the beach. We hope to be back soon!read more
M N
M N
1704490452
Great service and amazing staff. Burton was great to deal with. Highly recommended.
Jeffrey W.
Jeffrey W.
1704417559
Brandon was awesome! We got our surfboards for the day and wraps for our vehicle. Very nice and informative. Will definitely use Auntie... Snorkel again!!!read more
keith B.
keith B.
1704401194
Came to west maui and found the best place to rent beach gear on island. With the most nicest and informative staff ever. Gentlemen working... was named burton and gave us the best info ever. Where to eat, play ,swim, and shop. You name it. He knew the spot. Even told us of some secret spots to explore !!!read more
Tyler S.
Tyler S.
1704246300
Great prices and Jean was super helpful in getting our equipment and recommending places to go!
Rebecca B.
Rebecca B.
1704236736
We rented snorkel equipment for our large family, including children, at the Lahaina location and returned our equipment at the Kihei... location. Both locations were excellent to work with. In Lahaina we were helped by Jean and we couldn’t have asked for a better experience. She quickly and easily got us everything we needed and all the equipment was clean and in excellent condition. She even gave us a map and told us about several snorkeling locations she would recommend for our group and exactly how to find them. Her suggestions were spot on and everyone saw so many fish and had a blast. At one location we were even able to see a green sea turtle. We will be recommending auntie snorkel to all our friends and family!read more
Terry F.
Terry F.
1704152821
Excellent service and great advice such a lovely welcome and attitude, they are very helpful. I recommend this shop to anyone looking to... rent water equipment. Regards Terry from Australiaread more
Drew I.
Drew I.
1704134952
These guys are the best. Burton and the team hooked us up with great snorkeling and boogie boarding stuff.Plenty of places to get rental... gear but this is in a great spot by a couple good places to eat where locals do. Near the Safeway.Get off the resorts and spend some money on the other side of the street - it goes a long way to help the local business owners. They go out of their way to give us a great experience.read more
Ellie A
Ellie A
1703878224
I had a great experience renting a surfboard from Auntie Snorkel. Burton helped me pick out a board, mapped out some great surf spots for a... more beginner surfer, and helped me load the board onto my car. Easy, helpful, and fun place to rent from! I'll definitely be back next time I'm in Maui.read more
jay
jay
1703800365
Burton was so helpful! Thank you so much!
Raju K.
Raju K.
1703798524
Great service!! Would highly recommend this place!!
Bob M.
Bob M.
1703791621
We rented snorkel gear and surfboards from Burton and he was so friendly, professional and knowledgeable about the entire island he showed... us where all the best spots to snorkel, surf and eat ! We had the best trip we ever had! 5 star service see you next year Burton Aloharead more
Hannah G.
Hannah G.
1703620978
Burton was super cool and told us all the best places to snorkel and all you need to know, got us our gear and a gopro! You honestly cant... find a better price! Jean was also super kind as well when we turned in our things, we also met her beautiful doggy who was so sweet! This is the place if you are looking rent or buy snorkel gear! Thanks!read more
Joyce C.
Joyce C.
1703466143
Had a great experience renting from them! Everything was clean and well maintained. Berton helped us get oriented and fitted for our fins.... He even helped us check the surf and gave recommendations for where to snorkel. Had a great time!read more
Amy G.
Amy G.
1703460715
Reasonably priced snorkel and go pro rental. Barton was super helpful and even pulled up live footage to show us where to snorkel. Highly... recommend!!read more
Jomar S.
Jomar S.
1703455945
Burton is an awesome individual. He was able to make my shopping experience fast, easy and simple. Definitely recommending this location... for anybody’s visitread more
Melissa Chak B.
Melissa Chak B.
1703444231
Awesome snorkel shop in Lahaina! They have rentals and retail. We came to buy snorkel masks and tubes for kids and adults. Burton was so... helpful and also showed us all the great spots on a map. Happy holidays to all!read more
Gregory A W.
Gregory A W.
1703214351
Great 1st rental experience!!! Auntie’s made everything so easy for our family of 5. Ordered online and then picked up on the way to the... beach. Used for 2 days and returned at end of day. Thank you to Burton for waiting for us when we were caught in traffic !!read more
Chelsea H.
Chelsea H.
1703048251
Absolutely amazing staff! Went above and beyond to help us learn about snorkeling as well as shopping and markets in the area. The team was... very helpful and kind. Will definitely go back. Chelsea & Ryanread more
Ryan H.
Ryan H.
1702863251
Auntie Snorkel was great to rent snorkel gear from, it was easy and staff were friendly. Burton gave us great places to go snorkeling!
Andy H.
Andy H.
1702595263
Great service and equipment. Thanks Burton
Erik M
Erik M
1701806770
Great selection for beach rentals in Ka’anapali and outstanding customer service from Jean and Mark!
Deepak S.
Deepak S.
1701380983
Went to this store in Lahaina based on the reviews for the Kehei store. The person at the front desk was super sweet. Made sure we had... everything we need. We had tons of questions regarding where to snorkel, breakfast places, etc. I forgot the person’s name but she was very patient in answering. We rented snorkel gear and wetsuit. I had great deal of 60% off by booking online. Definitely recommend this place if you are making your pit stop in Lahaina. Cheers!read more
Heather Marie W.
Heather Marie W.
1689885188
Amazing customer service. Great equipment. Overall a fabulous place to go to get all your snorkeling needs. We will definitely be back on... our next Maui adventure!read more
Wendy Frashure T.
Wendy Frashure T.
1682820800
We had such a wonderful experience at Auntie Snorkel. The staff was super friendly and we even got to hold a visiting puppy! Laura was very... kind and knowledgeable with recommendations for the best snorkel spots and so helpful w/ gear! We will definitely be back. Mahalo!read more
Johnson C.
Johnson C.
1679322267
Words can't describe the wonderful work you did on my trading account, When I come across a good recommendation about you on Facebook how... you are helping people to gain more profit, on binary forex investment I was very happy I’m delighted I trusted you and give you a chance to help me grow my $1,000 into $12,000 in just 6 days, Mrs. Murphy Sherry my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs. Murphy Sherry , contact her via WhatsApp:+13618573869
Email:Murphysherry303@gmail.com
Telegram:@Murphy_Sherry
read more
Yvette A.
Yvette A.
1670979492
whenever we are in Kihei we always rent from Auntie Snorkel. Good prices and great customer service. Big Wave Dave is the man!
Abby Q.
Abby Q.
1659554442
Auntie snorkel was amazing!!!! The best service and the most awesome people! Such a positive place! Had no problem switching out boards... that were too small-the friendliest people out there!!!read more
Chad D.
Chad D.
1649804164
Great advice on where to snorkel.

Fast return and very friendly staff. Big Wave Dave and Hugh were great.
Jessie Sherman R.
Jessie Sherman R.
1647376849
Rented from this place two years in a row and the staff is great! We love Big Wave Dave and love that they are locally owned. We will be... renting from them every time we come back. Really appreciated you guys… Mahalo!read more
Stefan Biskup I.
Stefan Biskup I.
1645926695
We just went to Maui. Auntie Snorkel did us right. Gear was excellent! Super cool!!!!
Danielle L.
Danielle L.
1645837288
Great service, great prices, super friendly. Thanks captain Cal, highly recommend!
Chloé R.
Chloé R.
1642472131
awesome service from dude with long Curly hair! Great vibes, great service, great boards 🤙🤙🤙
Fred P.
Fred P.
1641176188
Thanks for the bike rental, fast and easy process. the guy with the curly hair was awesome🤙. If any of my friend come to Kihei,... would suggest Auntie anytime! Mahaloread more
Terra T.
Terra T.
1633401314
omg...I'm horrible at remembering names...I want to say Hank and Dan?? one has curly dark hair, and the other a blonde ponytail. We had... excellent customer service, thorough instruction and even advice on food and snorkel spots. You guys gave me the power to snorkel for the first time...and now I'm hooked!!! Thank you!!!read more
Kate S.
Kate S.
1632952457
Super friendly staff, excellent, clean and new snorkel gear! Great prices…highly recommend!
Kelly K.
Kelly K.
1631419225
Such a great team of people, so friendly and helpful…so much fun!!!
Jennifer M.
Jennifer M.
1623886765
The guys are super helpful and have a great selection of rentals to make your vacation fun and relaxing! We rented beach chairs and beach... umbrellas for our stay. Very smooth process for picking them up and returning them. Definitely plan to rent from them again!read more
Juan Rafael R.
Juan Rafael R.
1606252205
Great place to rent SUPs (Stand Up Paddle Boards)! My second time to rent here and on both times I experienced friendly and impeccable... service. Reserving online was easy and pick up and return of the SUP was quick and easy too! Special shoutout to the curly haired guy at the counter. He even gave me helpful tips with the phone case I got from them free because of their online promotion. I would keep renting from them for the duration of my trip.read more
Steve C.
Steve C.
1605581179
Hew the guy with Pooka shells shells was great help. He told us a great place for snorkeling. I saw a angle fish. The mask and snorkel were... high tech. So comfortable. Five stars Hew🥰🥰🥰read more
Isis Reva R.
Isis Reva R.
1605467730
Had a lovely experience here there was a very knowledgeable guy with a man bun who help us get just what we needed ! we will be coming back... and using them again!read more
Alicja S.
Alicja S.
1604608565
Firs time paddle boarding and it was so much fun!!! Great experience! You got to try it! The “Curly Hair Guy” 😁 always smiling and... full of advices, he was a great help! Mahalo!!!read more
Taylor P.
Taylor P.
1583954901
Jessica was awesome she can find you anything you need! Thank you again!
RJ B.
RJ B.
1583358028
This place was great. They were convenient and they were super chill. Great selection of equipment. They also provide discounts on... activities to do on the island. Definitely recommend them 5 stars and would rent from them again.read more
Terri B.
Terri B.
1581614424
5 🌟 for sure. Jessica at auntie snorkel is awesome. Fantastic customer service!!! We will be back !!
Next Reviewsjs_loader

Book online today and save up to 50% off your rentals!