We offer no-hassle full refunds with no fees for all rentals reserved through our website, at the shop in person, or over the phone. Once you have picked up your rental equipment from our shop we generally only offer a shop credit for returns unless there are special circumstances.
We offer no-hassle full refunds for all island activity reservations booked through our website, at the shop, or over the phone 48 hours before the activity is to begin. Once we are within 48 hours of the activity start time we must follow the activity provider’s return policy. They typically require 48 hours’ notice for refunds.